Terms of Service

Terms of Service

Welcome to VibranteShop, operated by ONG KONG TONGYUDA TRADING CO., LIMITED. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

Use of the Store

You may use VibranteShop for lawful purposes only. You agree not to engage in any activity that disrupts the website or violates any applicable laws. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Product Information

We strive to display accurate product descriptions, prices, and availability. However, errors may occur. We reserve the right to correct any errors and update information without prior notice. Product images are for illustration; actual items may vary slightly.

Orders and Pricing

All prices are in US Dollars (USD) and are subject to change. When you place an order, you agree to provide accurate and complete information. We may require verification before processing. Orders are subject to acceptance and availability. If an item is unavailable, we will notify you and issue a refund.

Payment

We accept payments via PayPal, major credit cards, and other methods displayed at checkout. By submitting payment, you authorize us to charge the applicable fees. Your payment information is processed securely by our payment partners; we do not store full card details.

Shipping and Delivery

We ship to addresses within the United States and internationally. Shipping costs and estimated delivery times are provided at checkout. Risk of loss passes to you upon delivery. You are responsible for any customs duties or taxes. For detailed information, see our Shipping Policy.

Returns and Refunds

Our Refund Policy outlines your rights to cancel and return items. Eligible returns must be initiated within 30 days of delivery, in unused condition. Refunds are processed to the original payment method. Certain restrictions apply.

Account and Customer Responsibilities

If you create an account, you are responsible for maintaining confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use. We are not liable for any loss from unauthorized access.

Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of VibranteShop or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

Limitation of Liability

VibranteShop and ONG KONG TONGYUDA TRADING CO., LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products. Our total liability is limited to the amount you paid for the product in question.

Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the new terms.

Contact Information

For questions about these terms, please contact us:

• Email: hktongyuda22@163.com
• Phone: 15916345660
• Address: FLAT 1011E 10/F, LIVEN HOUSE, NO.61-63 KING YIP STREET, KWUN TONG, HONG KONG

We aim to respond to inquiries within 2 business days.